Privacy Policy

Axcxept Inc. and Accxept Inc. (hereinafter collectively referred to as "the Company") are committed to providing satisfactory conversation services and related services to our customers, and to earning their trust. Particularly with regard to the protection of personal information, we comply with "Requirements for Compliance Programs Regarding the Protection of Personal Information, and Laws and Regulations Concerning the Protection of Personal Information," and have established the following "Privacy Policy." Our officers and employees will follow this policy, and we will continue to make efforts to improve our personal information protection management system.

Definition of Personal Information

"Personal information" refers to information about living individuals that can identify a specific individual from descriptions such as name, date of birth, etc., contained in the information, or that can identify a specific individual by easily matching it with other information.

Collection of Personal Information

The Company may collect personal information from customers when they purchase our services or inquire about them. In collecting such information, we will clearly state the purpose of use and employ lawful and fair means. The personal information collected by the Company is as follows:

Display name (name used by instructors)
Phone number
Email address
Password
User ID (identifier assigned by the Company for management purposes)
Transaction history and details with the Company (including learning history)

Furthermore, the Company obtains attribute information (e.g., age, gender, occupation, residential area), cookies, IP addresses, advertising identifiers (AAID, IDFA), and log information related to internet usage such as location information and behavioral history (hereinafter collectively referred to as "Informative Information") from customers or third parties, which does not constitute personal information on its own. If a customer provides personal information to the Company in using our services, the Company may associate such information with the customer's Informative Information, in which case the Informative Information will also be treated as personal information.

Use of Personal Information

The Company uses the personal information entrusted to us by customers for the following purposes:

Providing services and confirming or responding to inquiries
Responding to inquiries
Analyzing and implementing measures to improve learning effectiveness

Disclosure of Personal Information

In principle, the Company will not disclose or provide personal information to third parties without the customer's consent. We will only provide information after specifying the recipient and the contents of the information to be provided, and obtaining the customer's consent. However, in the following cases, we may provide personal information without the customer's consent, to the extent permitted by relevant laws and regulations:

When required by law, or when cooperating with national agencies, local governments, or their commissioned parties in carrying out duties prescribed by law
When necessary to protect the life, body, or property of an individual, and obtaining the consent of the individual is difficult
When taking necessary measures, including legal action, against a customer's violation of the terms of use

Correction and Deletion of Personal Information

If you wish to correct or delete your personal information, please contact us at the following address:

【Nihongo Buddy Inquiry Center】

About the Use of Cookies

The Company may use cookies to provide better services to customers. However, this does not allow us to collect information that could identify individuals, and it does not violate your privacy. If you prefer not to accept cookies, you can change the settings in your browser.

※ A cookie is information sent from a server computer to your browser and stored on the hard disk of the computer you are using.

Remarketing Advertising

Remarketing advertising refers to the practice of displaying our ads on third-party advertising platforms, including Google, based on your visit to our website and your browsing history, by retaining the remarketing advertising cookies provided by Google. The cookie information retained in this case does not include any of your personal information. You can disable this feature through your own settings.

Remarketing advertising complies with Google AdWords' Remarketing Policy and the restrictions on sensitive categories of information. You can also disable this feature through your browser settings. To disable this feature, please click on Ads Preferences Manager or access the Google Analytics Opt-out Add-on.

About the Use of SSL

When entering personal information, we use SSL (Secure Sockets Layer) technology to prevent eavesdropping, interference, or tampering with this information for security purposes.

※ SSL is a function that encrypts information to prevent eavesdropping and data tampering during transmission and reception, allowing for more secure information transfer.

Contact Information

Please contact the Nihongo Buddy Support Center with any inquiries.

【Nihongo Buddy Inquiry Center】

Changes to the Privacy Policy

The Company will announce any changes to the personal information collected, the purposes of use, or other changes to the privacy policy by updating this page.